Guide for complex apps docs and tools » History » Milestone 2
Redmine Admin, 21 November 2023 14:46
1 | 1 | Redmine Admin | # Guide for complex apps docs and tools |
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3 | # Ministry of Health Enterprise-Level IT Project Framework |
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4 | |||
5 | ## Introduction |
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7 | Implementing complex enterprise-level IT projects, such as a Health ID system, requires a structured approach to ensure successful development, deployment, and adoption within the healthcare ecosystem. This framework outlines the key activities and phases necessary to realize the implementation of an enterprise-level IT project. |
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8 | |||
9 | ## Phase 1: Project Initiation |
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11 | 2 | Redmine Admin | ### 1.1 [[wiki-link-needs-assessment-planning|Needs Assessment and Planning]] |
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13 | **Document**: |
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14 | 2 | Redmine Admin | - [[wiki-link-pid|Project Initiation Document (PID)]]: This document outlines the project's objectives, scope, stakeholders, risks, and high-level plan. |
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16 | **Tools**: |
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17 | 2 | Redmine Admin | - [[wiki-link-redmine|Redmine]]: For tracking project-related issues, risks, and high-level requirements. |
18 | - [[wiki-link-wiki|Wiki]]: For collaborative documentation and capturing initial project ideas. |
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20 | 2 | Redmine Admin | ### 1.2 [[wiki-link-stakeholder-engagement|Stakeholder Engagement]] |
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22 | **Document**: |
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23 | 2 | Redmine Admin | - [[wiki-link-stakeholder-plan|Stakeholder Analysis and Engagement Plan]]: This document identifies key stakeholders, their roles, and outlines the engagement strategy. |
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25 | **Tools**: |
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26 | 2 | Redmine Admin | - [[wiki-link-stakeholder-software|Stakeholder Management Software]]: To maintain stakeholder profiles and communication records. |
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28 | ## Phase 2: System Design and Development |
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30 | 2 | Redmine Admin | ### 2.1 [[wiki-link-privacy-security|Privacy and Security Measures]] |
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32 | **Document**: |
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33 | 2 | Redmine Admin | - [[wiki-link-security-plan|Security Plan]]: Outlining security policies, access controls, and data encryption strategies. |
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35 | **Tools**: |
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36 | 2 | Redmine Admin | - [[wiki-link-security-tools|Security Management Tools]]: For continuous monitoring and management of security measures. |
37 | 1 | Redmine Admin | |
38 | 2 | Redmine Admin | ### 2.2 [[wiki-link-tech-selection-integration|Technology Selection and Integration]] |
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40 | **Document**: |
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41 | 2 | Redmine Admin | - [[wiki-link-tech-assessment-report|Technology Assessment Report]]: Evaluating technology options and justifying the selection. |
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43 | **Tools**: |
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44 | 2 | Redmine Admin | - [[wiki-link-doc-repo|Documentation Repository]]: For storing technology assessments and integration plans. |
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46 | 2 | Redmine Admin | ### 2.3 [[wiki-link-user-training|User Training and Education]] |
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48 | **Document**: |
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49 | 2 | Redmine Admin | - [[wiki-link-training-plan|Training Plan and Materials]]: Outlining training schedules, materials, and curricula. |
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51 | **Tools**: |
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52 | 2 | Redmine Admin | - [[wiki-link-lms|Learning Management System (LMS)]]: For delivering and tracking training courses. |
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54 | ## Phase 3: Implementation and Deployment |
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56 | 2 | Redmine Admin | ### 3.1 [[wiki-link-data-migration|Data Migration and Integration]] |
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58 | **Document**: |
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59 | 2 | Redmine Admin | - [[wiki-link-data-migration-strategy|Data Migration Strategy]]: Detailing the approach, data mapping, and validation procedures. |
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61 | **Tools**: |
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62 | 2 | Redmine Admin | - [[wiki-link-data-migration-tools|Data Migration Tools]]: To automate data transfer and transformation. |
63 | 1 | Redmine Admin | |
64 | 2 | Redmine Admin | ### 3.2 [[wiki-link-testing-qa|Testing and Quality Assurance]] |
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66 | **Document**: |
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67 | 2 | Redmine Admin | - [[wiki-link-test-plan|Test Plan and Test Cases]]: Defining testing objectives, scope, and test scenarios. |
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69 | **Tools**: |
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70 | 2 | Redmine Admin | - [[wiki-link-testing-tools|Testing Tools]]: Test management software for test execution and defect tracking. |
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72 | ## Phase 4: Pilot Implementation and Scaling |
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74 | 2 | Redmine Admin | ### 4.1 [[wiki-link-pilot-implementation|Pilot Implementation]] |
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76 | **Document**: |
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77 | 2 | Redmine Admin | - [[wiki-link-pilot-evaluation|Pilot Evaluation Report]]: Summarizing pilot results, feedback, and recommendations. |
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79 | **Tools**: |
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80 | 2 | Redmine Admin | - [[wiki-link-issue-tracking|Issue Tracking System (e.g., Redmine)]]: To track and manage issues identified during the pilot. |
81 | 1 | Redmine Admin | |
82 | ## Phase 5: Operation and Maintenance |
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84 | 2 | Redmine Admin | ### 5.1 [[wiki-link-monitoring-maintenance|Monitoring and Maintenance]] |
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86 | **Document**: |
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87 | 2 | Redmine Admin | - [[wiki-link-maintenance-plan|Maintenance Plan]]: Describing routine maintenance tasks, schedules, and responsibilities. |
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89 | **Tools**: |
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90 | 2 | Redmine Admin | - [[wiki-link-monitoring-tools|Monitoring and Alerting Tools]]: To monitor system performance and trigger alerts for issues. |
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92 | 2 | Redmine Admin | ### 5.2 [[wiki-link-user-support|User Support and Helpdesk]] |
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94 | **Document**: |
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95 | 2 | Redmine Admin | - [[wiki-link-support-procedures|Support Procedures]]: Documenting support workflows and escalation procedures. |
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97 | **Tools**: |
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98 | 2 | Redmine Admin | - [[wiki-link-helpdesk|Helpdesk Ticketing System]]: For logging and tracking user support requests. |
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100 | ## Phase 6: Evaluation and Improvement |
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102 | 2 | Redmine Admin | ### 6.1 [[wiki-link-evaluation-feedback|Evaluation and Feedback]] |
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104 | **Document**: |
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105 | 2 | Redmine Admin | - [[wiki-link-closure-report|Project Closure Report]]: Summarizing project outcomes, lessons learned, and recommendations. |
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107 | **Tools**: |
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108 | 2 | Redmine Admin | - [[wiki-link-pm-software|Project Management Software]]: For project closure documentation and reporting. |
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110 | 2 | Redmine Admin | ### 6.2 [[wiki-link-continuous-improvement|Continuous Improvement]] |
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112 | **Document**: |
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113 | 2 | Redmine Admin | - [[wiki-link-improvement-plan|Improvement Plan]]: Outlining plans for ongoing system enhancements and upgrades. |
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115 | **Tools**: |
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116 | 2 | Redmine Admin | - [[wiki-link-pm-software|Project Management Software]]: For tracking improvement initiatives and progress. |
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118 | Integrating ITIL and DSDM principles into the framework involves producing specific documents tailored to each project phase while leveraging appropriate tools for efficient management and collaboration. |