Guide for complex apps docs and tools » History » Milestone 1
Redmine Admin, 21 November 2023 14:44
1 | 1 | Redmine Admin | # Guide for complex apps docs and tools |
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3 | # Ministry of Health Enterprise-Level IT Project Framework |
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4 | |||
5 | ## Introduction |
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6 | |||
7 | Implementing complex enterprise-level IT projects, such as a Health ID system, requires a structured approach to ensure successful development, deployment, and adoption within the healthcare ecosystem. This framework outlines the key activities and phases necessary to realize the implementation of an enterprise-level IT project. |
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8 | |||
9 | ## Phase 1: Project Initiation |
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10 | |||
11 | ### 1.1 [[Needs Assessment and Planning|wiki-link-needs-assessment-planning]] |
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12 | |||
13 | **Document**: |
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14 | - [[Project Initiation Document (PID)|wiki-link-pid]]: This document outlines the project's objectives, scope, stakeholders, risks, and high-level plan. |
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15 | |||
16 | **Tools**: |
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17 | - [[Redmine|wiki-link-redmine]]: For tracking project-related issues, risks, and high-level requirements. |
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18 | - [[Wiki|wiki-link-wiki]]: For collaborative documentation and capturing initial project ideas. |
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19 | |||
20 | ### 1.2 [[Stakeholder Engagement|wiki-link-stakeholder-engagement]] |
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21 | |||
22 | **Document**: |
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23 | - [[Stakeholder Analysis and Engagement Plan|wiki-link-stakeholder-plan]]: This document identifies key stakeholders, their roles, and outlines the engagement strategy. |
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24 | |||
25 | **Tools**: |
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26 | - [[Stakeholder Management Software|wiki-link-stakeholder-software]]: To maintain stakeholder profiles and communication records. |
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27 | |||
28 | ## Phase 2: System Design and Development |
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29 | |||
30 | ### 2.1 [[Privacy and Security Measures|wiki-link-privacy-security]] |
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31 | |||
32 | **Document**: |
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33 | - [[Security Plan|wiki-link-security-plan]]: Outlining security policies, access controls, and data encryption strategies. |
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34 | |||
35 | **Tools**: |
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36 | - [[Security Management Tools|wiki-link-security-tools]]: For continuous monitoring and management of security measures. |
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37 | |||
38 | ### 2.2 [[Technology Selection and Integration|wiki-link-tech-selection-integration]] |
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39 | |||
40 | **Document**: |
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41 | - [[Technology Assessment Report|wiki-link-tech-assessment-report]]: Evaluating technology options and justifying the selection. |
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42 | |||
43 | **Tools**: |
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44 | - [[Documentation Repository|wiki-link-doc-repo]]: For storing technology assessments and integration plans. |
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45 | |||
46 | ### 2.3 [[User Training and Education|wiki-link-user-training]] |
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47 | |||
48 | **Document**: |
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49 | - [[Training Plan and Materials|wiki-link-training-plan]]: Outlining training schedules, materials, and curricula. |
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50 | |||
51 | **Tools**: |
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52 | - [[Learning Management System (LMS)|wiki-link-lms]]: For delivering and tracking training courses. |
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53 | |||
54 | ## Phase 3: Implementation and Deployment |
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55 | |||
56 | ### 3.1 [[Data Migration and Integration|wiki-link-data-migration]] |
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57 | |||
58 | **Document**: |
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59 | - [[Data Migration Strategy|wiki-link-data-migration-strategy]]: Detailing the approach, data mapping, and validation procedures. |
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60 | |||
61 | **Tools**: |
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62 | - [[Data Migration Tools|wiki-link-data-migration-tools]]: To automate data transfer and transformation. |
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63 | |||
64 | ### 3.2 [[Testing and Quality Assurance|wiki-link-testing-qa]] |
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65 | |||
66 | **Document**: |
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67 | - [[Test Plan and Test Cases|wiki-link-test-plan]]: Defining testing objectives, scope, and test scenarios. |
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68 | |||
69 | **Tools**: |
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70 | - [[Testing Tools|wiki-link-testing-tools]]: Test management software for test execution and defect tracking. |
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71 | |||
72 | ## Phase 4: Pilot Implementation and Scaling |
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73 | |||
74 | ### 4.1 [[Pilot Implementation|wiki-link-pilot-implementation]] |
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75 | |||
76 | **Document**: |
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77 | - [[Pilot Evaluation Report|wiki-link-pilot-evaluation]]: Summarizing pilot results, feedback, and recommendations. |
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78 | |||
79 | **Tools**: |
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80 | - [[Issue Tracking System (e.g., Redmine)|wiki-link-issue-tracking]]: To track and manage issues identified during the pilot. |
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81 | |||
82 | ## Phase 5: Operation and Maintenance |
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83 | |||
84 | ### 5.1 [[Monitoring and Maintenance|wiki-link-monitoring-maintenance]] |
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85 | |||
86 | **Document**: |
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87 | - [[Maintenance Plan|wiki-link-maintenance-plan]]: Describing routine maintenance tasks, schedules, and responsibilities. |
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88 | |||
89 | **Tools**: |
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90 | - [[Monitoring and Alerting Tools|wiki-link-monitoring-tools]]: To monitor system performance and trigger alerts for issues. |
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91 | |||
92 | ### 5.2 [[User Support and Helpdesk|wiki-link-user-support]] |
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93 | |||
94 | **Document**: |
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95 | - [[Support Procedures|wiki-link-support-procedures]]: Documenting support workflows and escalation procedures. |
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96 | |||
97 | **Tools**: |
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98 | - [[Helpdesk Ticketing System|wiki-link-helpdesk]]: For logging and tracking user support requests. |
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99 | |||
100 | ## Phase 6: Evaluation and Improvement |
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101 | |||
102 | ### 6.1 [[Evaluation and Feedback|wiki-link-evaluation-feedback]] |
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103 | |||
104 | **Document**: |
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105 | - [[Project Closure Report|wiki-link-closure-report]]: Summarizing project outcomes, lessons learned, and recommendations. |
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106 | |||
107 | **Tools**: |
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108 | - [[Project Management Software|wiki-link-pm-software]]: For project closure documentation and reporting. |
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109 | |||
110 | ### 6.2 [[Continuous Improvement|wiki-link-continuous-improvement]] |
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111 | |||
112 | **Document**: |
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113 | - [[Improvement Plan|wiki-link-improvement-plan]]: Outlining plans for ongoing system enhancements and upgrades. |
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114 | |||
115 | **Tools**: |
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116 | - [[Project Management Software|wiki-link-pm-software]]: For tracking improvement initiatives and progress. |
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117 | |||
118 | Integrating ITIL and DSDM principles into the framework involves producing specific documents tailored to each project phase while leveraging appropriate tools for efficient management and collaboration. |